Monthly Archives: March 2014

Microsoft’s fork in the road

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Cannot update Windows 7 with Service Pack

TCAT Shelbyville - Technical Blog

Windows 7 SP1 is a necessary critical update that should be applied when reinstalling or updating Windows.  You may run into errors when applying this service pack.  During the update, the update may stall or revert changes.  What should you do?

Be Patient – The installation failure or reverting changes may take up to an hour or more.

  • Boot into Safe Mode with networking (Reboot hit F8 several times and select Safe Mode)
    • Be patient this can take an hour or more during the reverting process
    • Once in Safe Mode with networking, disable all antivirus software – Look for other antivirus software programs that may have been installed at an earlier date and remove these (You may have to use removal tools from the vendor).  Also look for any old installations of other anti-virus software or malware tools under c:program filesany old anti-virus software.  Remove these with Programs and Features (Add/Remove…

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